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BEGIN:VEVENT
DTSTART:20180928T144500Z
DTEND:20180928T170000Z
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SUMMARY:September 28\, 2018 - CRA 2018 Serving You Better Consultations With Small and Medium Businesses
DESCRIPTION:The Canada Revenue Agency (CRA) is committed to hearing feedback from small and medium businesses and accountants. The CRA uses your valuable insights to make its programs and services more streamlined and client-focused.\n\n\n\n2018 Serving You Better Consultations with small and medium businesses\n\nBuilding on the success of the 2016 consultations\, the CRA will be holding consultations across Canada with small and medium businesses and accountants in the fall of 2018.\n\nThe CRA will hold face-to-face sessions in cities across Canada with small and medium businesses and accountants. The CRA will be looking for feedback on the service improvements it has made to date and on new planned initiatives to ensure they meet the needs of small and medium businesses\, as well as suggestions on ways to better serve the business community. \n\nFor more information on how the CRA is serving businesses better\, or to register\, go to\n\nCanada.ca/cra-serving-you-better.  Those who are unable to attend in person will be able to share feedback online at cra-engage-arc.ca. \n\n2016 Serving You Better Consultations with small and medium businesses\n\nIn the fall of 2016\, the CRA partnered with the Canadian Chamber of Commerce and the Chartered Professional Accountants of Canada (CPA Canada) to host consultation sessions across Canada.\n\nSmall and medium business and accountants told the CRA that they want the Agency to:\n\n	Modernize and raise awareness of the CRA's digital services\n	Make tax information easier to access\, understand\, and use\n	Clarify information about payment options\n	Improve services related to the audit\, collections\, and appeals processes\n\nIn response to the 1\,500 comments and suggestions heard throughout the consultations\, the CRA developed an action plan and report that outlines concrete and meaningful actions to improve services for small and medium businesses from now through 2019.\n\n\n\nTop 10 things businesses and their service providers will be able to do\, thanks to Serving You Better:\n\n\n	Receive a CRA security code by email\n	Call a new dedicated telephone service for tax preparers that helps with more complex technical issues\n	Request a Liaison Officer visit\n	Provide T4 information slips to employees in electronic format (certain conditions apply)\n	Use T2 Auto-fill through commercial software\n	Create their own filing and balance confirmation letters online\n	View short "how-to" videos that explain the services on My Business Account\n	Experience telephone service improvements as the CRA transitions to the Government of Canada telephony platform over the next four years\n	Share feedback about their audit experiences in a new post-audit survey\n	Resolve objections faster
X-ALT-DESC;FMTTYPE=text/html:<span style="font-family:century gothic\,sans-serif\;"><span style="font-size:14.0pt\;">The Canada Revenue Agency (CRA) is committed to hearing feedback from small and medium businesses and accountants. The CRA uses your valuable insights to make its programs and services more streamlined and client-focused.</span></span><br />\n<br />\n<strong><span style="font-family:century gothic\,sans-serif\;">2018 Serving You Better Consultations with small and medium businesses</span></strong><br />\n<span style="font-family:century gothic\,sans-serif\;">Building on the success of the 2016 consultations\, the CRA will be holding consultations across Canada with small and medium businesses and accountants in the fall of 2018<strong>.</strong></span><br />\n<span style="font-family:century gothic\,sans-serif\;">T</span><span style="font-family:century gothic\,sans-serif\;">he CRA will hold face-to-face sessions </span><span style="font-family:century gothic\,sans-serif\;">in cities across Canada</span><span style="font-family:century gothic\,sans-serif\;"> with small and medium businesses and accountants</span><span style="font-family:century gothic\,sans-serif\;">. The CRA will be looking for feedback on the service improvements it has made to date and on new planned initiatives to ensure they meet the needs of small and medium businesses\, as well as suggestions on ways to better serve the business community. </span><br />\n<span style="font-family:century gothic\,sans-serif\;">For more <span style="color:black\;">information</span> on how the CRA is serving businesses better\, or to register\, go to<br />\n<a href="http://canada.ca/cra-serving-you-better">Canada.ca/cra-serving-you-better. </a></span>&nbsp\;<span style="color:black\;"><span style="font-family:century gothic\,sans-serif\;">Those who are unable to attend in person will be able to</span></span><span style="color:black\;"><span style="font-family:century gothic\,sans-serif\;"> share feedback online at </span></span><span style="font-family:century gothic\,sans-serif\;"><a href="http://cra-engage-arc.ca/">cra-engage-arc.ca</a></span><span style="color:black\;"><span style="font-family:century gothic\,sans-serif\;">. </span></span><br />\n<strong><span style="font-family:century gothic\,sans-serif\;">2016 Serving You Better Consultations with small and medium businesses</span></strong><br />\n<span style="font-family:century gothic\,sans-serif\;">In the fall of 2016\, the CRA partnered with the Canadian Chamber of Commerce and the Chartered Professional Accountants of Canada (CPA Canada) to host consultation sessions across Canada.</span><br />\n<span style="font-family:century gothic\,sans-serif\;">Small and medium business and accountants told the CRA that they want the Agency to:</span>\n<ul>\n	<li><span style="font-family:century gothic\,sans-serif\;">Modernize and raise awareness of the CRA&rsquo\;s digital services</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Make tax information easier to access\, understand\, and use</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Clarify information about payment options</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Improve services related to the audit\, collections\, and appeals processes</span></li>\n</ul>\n<span style="font-family:century gothic\,sans-serif\;">In response to the 1\,500 comments and suggestions heard throughout the consultations\, the CRA developed an action plan and report that outlines concrete and meaningful actions to improve services for small and medium businesses from now through 2019.</span><br />\n<br />\n<strong><span style="font-family:century gothic\,sans-serif\;">Top 10 things businesses and their service providers will be able to do\, thanks to Serving&nbsp\;You&nbsp\;Better:</span></strong>\n\n<ol>\n	<li><span style="font-family:century gothic\,sans-serif\;">Receive a CRA security code by email</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Call a new dedicated telephone service for tax preparers that helps with more complex technical issues</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Request a Liaison Officer visit</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Provide T4 information slips to employees in electronic format (certain conditions apply)</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Use T2 Auto-fill through commercial software</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Create their own filing and balance confirmation letters online</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">View short &quot\;how-to&quot\; videos that explain the services on My Business Account</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Experience telephone service improvements as the CRA transitions to the Government of Canada telephony platform over the next four years</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Share feedback about their audit experiences in a new post-audit survey</span></li>\n	<li><span style="font-family:century gothic\,sans-serif\;">Resolve objections faster</span></li>\n</ol>\n&nbsp\;<br />\n<br />\n&nbsp\;<br />\n<br />\n&nbsp\;
LOCATION:Surrey Board of Trade (101-14439\, 104th Ave\, Surrey\, BC\, V3R 1M1)
UID:e.749.9554
SEQUENCE:3
DTSTAMP:20260421T054449Z
URL:https://business.swrbot.com/events/details/september-28-2018-cra-2018-serving-you-better-consultations-with-small-and-medium-businesses-09-28-2018-9554
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